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| 2020년 순위 | 2019년 순위 | 2020년 중대 토픽 | 이해관계자 의견 수렴(외부) | 전략적 중요도(내부) | 평균 |
|---|---|---|---|---|---|
| 1 | 1 | 제품안전 | 90.2 | 86.8 |
|
| 2 | 9 | 고객건강과 안전 관리 | 89.9 | 85.1 | 89.7 |
| 3 | 3 | 환경친화적 제품 개발 | 88.2 | 84.5 | 88.1 |
| 4 | 2 | 개인정보 보호 | 88.1 | 82.2 | 87.8 |
| 5 | 6 | 환경영향 최소화 | 87.4 | 83.7 | 87.3 |
| 6 | 7 | 자원 활용 및 재활용 | 87 | 82.9 | 86.8 |
| 7 | 5 | 윤리·준법경영 | 86.8 | 85.1 | 86.7 |
| 8 | 8 | 안전한 근로 환경 | 86.1 | 85.3 | 86.1 |
| 9 | 10 | 기후변화 대응 | 85.3 | 81.4 | 85.1 |
| 10(신규) | - | 위기관리 | 84.5 | 84.2 | 84.4 |
| 11 | 13 | 인권 및 다양성 존중 | 84.4 | 82.4 | 84.3 |
| 12 | 12 | 소비자 정보 제공 | 83.4 | 77.9 | 83.1 |
| 13 | 4 | 소비자의 제품 선택권 강화 | 83 | 78.7 | 82.8 |
| 14 | 16 | 동반성장과 상생경영 | 82.9 | 80.3 | 82.7 |
| 15 | 21,22,23 | 지속가능한 비즈니스 모델 변화 | 82.1 | 84.7 | 82.3 |